1. How do I know that my order is confirmed?
Once you place an order, you will receive a confirmation Email. It will include your order number and estimated time of delivery.

2. Can I modify my order after placing it?
Unfortunately after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.

3. How can I track my order?
You will receive a mail with shipment details.  It will include the shipment number/AWB and name of the courier company. You can track your order at their website or you can also write to us at woot@mcaffeine.com

4. Are there any shipping charges?
We offer free shipping for all orders.

5. Do you offer Cash on Delivery?
Yes, we do offer cash on delivery.

6. What are the different ways I can order?
You can order online through our website,
Over email (woot@mcaffeine.com) or Call us at 9222293939.

For email and call orders, mention

  1. Name

  2. Complete Address with pincode

  3. Email address

  4. Product to be ordered

  5. Phone Number


7. How long does it take for the order to arrive?
We ship the products within 2 working days of receiving the order. You can expect your shipment to arrive within 5-6 working days of placing the order. However, India is a large country. Please expect additional time for remote areas and unexpected weather conditions.

8. Can I have a different billing and shipping address?
Yes, the billing and shipping address can be different.

9. How can I get in touch with Mcaffeine?
You can email us at woot@mcaffeine.com or Call us at 9222293939.
 
10. Can you expedite my product on priority?
The expedite delivery varies from region to region. If you want us to expedite your product, give us a call at customer support. Please make sure that it is a prepaid order. We cannot expedite the COD orders.